Aion Riftshade

Hi team,

I’ve noticed suspicious behavior from certain characters who seem to be farming Aether in the same area for hours without reacting to nearby players or changing their routine. Based on their movement and lack of interaction, I strongly suspect they might be bots.

Before jumping to conclusions, I wanted to ask:

• What kind of evidence do you need to investigate such cases?

• Is a video recording of their behavior helpful?

• Are there any in-game tools or commands I can use to help identify or report potential bots?

• Do moderators monitor such activity in real time?

I’d really appreciate any guidance you can give. I enjoy the game and would love to help keep it fair for everyone.

Thanks in advance!

Good day. 
 

• The bots usually doesn't react to anything, including enemy faction, incoming damage or CC, they fly directly from one aether source to another, ignoring anything else, and have a timed pattern of using flight restoring skills and potions. Advanced versions even come back to the gathering spot after being killed. 
   
• Yes it is. 
   
• There is no actual working in-game tools, the better option is to use the opposite faction to spot the player's reaction and record the video. 
   
• Yes, but any help from players always welcome, we have limited human resources.
  . 

We are highly appreciate your desire to help and improve our server. Send your reports on forum, or using our Discord ticket system.

Just to confirm, would a video recording of the bot behavior be sufficient for the report?

For example, I've noticed that these bots try to collect my Aether and then 'freeze' in place for a while after the Aether source is already gathered. This happens repeatedly, and they seem to not notice that I'm already gathering the same Aether.

I’ll try to record video evidence of this specific situation, as leveling up a character from another faction takes too long.

Yes, please send us a video showing such behavior of the player, as well as the nickname of the player who is acting suspiciously.

 

We will check each case separately.

Hello,

I’ve uploaded several videos to YouTube that clearly show suspicious in-game behavior strongly resembling bots. I kindly ask the administration to review these videos and confirm that what’s shown are indeed bots. In my opinion, the evidence is undeniable.

YouTube links: 

 

 

Additionally, based on conversations with other players, it seems that although some of these characters do get banned from time to time, it's very easy for the people behind them to quickly level up a new character to level 50 and continue botting.

Because of this, I strongly suggest considering bans based on hardware ID (HWID), not just the account. This would help prevent them from returning so easily and would go a long way in keeping the server clean.

Thank you for your attention and I hope this issue will be addressed.

Edited May 17 by Lorisen

Good day.

Thank you for your report, we will take actions. 

Good day,

Thank you for your response and for taking the matter seriously.

If I may kindly ask — would it be possible to find out when these actions are expected to be taken? I haven’t seen these particular players among the banned list yet, so I’d really appreciate it if you could notify me once any measures have been applied.

Thank you again for your time and efforts in keeping the server fair for everyone.

Good day,

I’m following up on my previous message regarding the suspicious in-game behavior I reported.
I understand that handling such issues may take time, but I’d truly appreciate any update on the situation when possible.

Thank you in advance for your time and support.

Good night. 

I provided information to administration, but, unfortunately, we have plenty of cases and tickets to process. 

Our team doing everything possible to solve our players issues and check every report carefully.

  P.S. И да, мы сейчас ищем новых людей в команду для тестирования, возможно, Вас заинтересует. 

Требования:
-большой опыт игры на версии 4.6 (в том числе на официальных серверах);
-наличие свободного места на ПК;
-наличие свободного времени;
-внимательность;
-базовые знания ПК;
-отсутствие серьезных нарушений на сервере;
-умение и желание работать в команде;
-интерес.
Сразу предупреждение: тесты не всегда интересные и не всегда про красивые внешние виды. Будьте готовы, что будут также грустные и скучные задания. А также состоящие из множества однотипных действий.

Отклики и вопросы отправляйте через заявку ниже.

Ссылка на подачу заявок

Hello, thank you for your response.

I understand that there are many cases to handle, but may I ask if it’s possible to follow up through additional feedback or by creating a ticket on Discord to potentially speed up the review process? I’m asking because there’s a concern that some rule violators might take advantage of the delayed reaction time.

As for joining the testing team — it definitely sounds interesting, but I may have limited free time. However, if I can still be helpful to the server, I’d be happy to continue recording videos whenever I come across potential bugs or suspicious behavior (such as rule violations or bots). For example, I can keep reporting bot-related activity with video evidence.

Thank you again for your time and dedication.