Nov 20, 2021, 10:26 PM
#1
Hello , i played in euroaion two years ago , and now when i wanted to come back in the game i found out that my account has been deleted , is there any possible solution to get my account and my characters back ? thank you
Nov 21, 2021, 06:59 AM
#2
Hello,
We remove the accounts only on the request. Most probably, you just don't remember your username. In order to restore it:
Please, provide the following info to our email [email protected] from the email LINKED TO THE ACCOUNT:
-list of all characters on the account with their names, classes and levels;
-donation bills if there were any;
-screenshots of level 65 and under;
-possible username(s);
-email linked to the account;
-If you remember, the creation date of the account.