Aion Riftshade

I want to talk to a support person who knows his job.

Hello,

I know what happened to your account and I am telling you, that our helper did act correctly. 

You did share your account with another player that is found in your friend list. This was not the first time this user entered your account these days. We can see their other accesses to it.

If you keep this attitude to the server team and providing misleading information, we will have to ban you from the server. 

Hope for your understanding. 

You say you can see other accesses, right?
I'm trying to explain this to the other friend in your support team, but he doesn't understand me. I already said I don't want any items from you. If you can see these entries, you can also see who entered the account named "orucreis". I just want to know who accessed this account.
I just want this from you.
Thank you.