Hello, I bought an ecoin but still haven't. How long is waiting? I paid my card.
Hello, I bought an ecoin but still haven't. How long is waiting? I paid my card.
2 hours ago, Neit said:Hello, I bought an ecoin but still haven't. How long is waiting? I paid my card.
Hey @Neit,
If you made a donation and the funds were debited from your balance, but you did NOT receive the coins (after 1 hour) - contact Admin/Thealmighty in private messages.
Please, specify the following information immediately:
The essence of the problem (money was withdrawn but no coins arrived, funds were withdrawn several times, etc.)
Payment method (1 or 2) and payment way (Bankcard, qiwi, cryptocurrency, etc.)
Your username
The last 4 digits of your card or wallet if it is not a Bank card payment
The email address that you specified when donating (if the system asked you to specify it)
Date and time of donation
Screenshot from your payment system, where you can see the debits
