some error....
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Started by Astia
Replies: 9Views: 1,708
Nov 3, 2024, 02:18 PM
#1
Hello,
I have a little problem.
i buying wings and weapon for my ranger Nightmaze, i buy it but ... i send it to my bard Nyphilime by error....
and i can't transfer it from my bard Nyphilime to my ranger Nightmaze... Can you help me ?
Thank you for your time.
Astia.
Nov 3, 2024, 02:55 PM
#2
Astia wrote:
Hello, I have a little problem. i buying wings and weapon for my ranger Nightmaze, i buy it but ... i send it to my bard Nyphilime by error.... and i can't transfer it fr
37 минут назад, Astia сказал:
Hello,
I have a little problem.
i buying wings and weapon for my ranger Nightmaze, i buy it but ... i send it to my bard Nyphilime by error....
and i can't transfer it from my bard Nyphilime to my ranger Nightmaze... Can you help me ?
Thank you for your time.
Astia.
Hello. When did you make the purchase?
Nov 3, 2024, 03:08 PM
#3
Veda wrote:
Hello. When did you make the purchase?
14 minutes ago, Veda said:
Hi! When exactly did you complete the transaction?
Around 3 p.m today, since it appeared on my bard Nyphilime at 3:08 p.m today.
I've attached all screenshots to confirm it.
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Edited by Astia
Nov 6, 2024, 11:29 AM
#4
Nothing was happen... can't possible to help me ?
Nov 6, 2024, 05:18 PM
#5
Hey there,
You can get your items exchanged, refunded, or restored if they were bought within 24 hours prior to contacting us.
To do that, just follow these steps:
Toss the wrong item and take a screenshot. Your screenshot should include
- your character's nickname,
- ranking of ALL players or legions (the abyss ranking list, NOT your OWN ranking)
- the server time (by hovering your mouse over the small moon/sun icon near the navigation map).
- in the screenshot, the chat should display: "You have discarded [the item]". (system chat)
ALL THIS MUST BE IN ONE SCREENSHOT! DO NOT EDIT IT!
We will also need your character's name.
+ a link to the item in our game shop
Example:
Спойлер
Nov 7, 2024, 12:33 AM
#6
Hello,
By discarted you mean delect the item ? i will do that now