Aion Riftshade

I'm trying to recover my old account but the password change feature isn't working.
I did the password reset request, i changed it succesfully but when i try to log-in in the website or in-game with the new data, they still won't work even if i've changed them right now.

Screen of succesfull password reset:

 

But new data still wont work:

 

Edited July 28, 2022 by SoapLittner