Hi,
I bought to my alt char (to morph) a mount by the mistake. Is there any way to return it and get back my EC points?
Thanks in advance.
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Hi,
I bought to my alt char (to morph) a mount by the mistake. Is there any way to return it and get back my EC points?
Thanks in advance.
Hey there @alphonso,
To get your refund sorted, please follow the steps:
Dispose of the incorrect item and snap a screenshot. The screenshot needs to show your character's name, the full abyss ranking list (not just your personal rank), and the server time (hover your mouse over the sun/moon icon by the map). Make sure the chat says you’ve "discarded [the item]".
Also, let us know your account username.
And include a link to the item from our game shop (for the refund process).
Please, provide this info to the personal messages, don't post your username here.
Thanks guys. I sent pm to you.
Hey,
Some of mounts are indestructible. How to return back them?