Aion Riftshade

I got dc`ed during bastion and couldn't log in for a long time (I didn't get the reward). This is what I saw when I started the client.

 

7 ppl got dc`ed just before the bastion and around 3 ppl during the run. The run was almost failed since we lost 2 supports. Can we get at least like reset scrolls or smth? How is that our fault?

 This screenshot is just before the run:

 

This one is during the run: (At this point our chanter Truedie has already been automatically kicked from the ally since he also couldn't join for a while). After me Lenivka got diconnected.

Hey sorry for this, I will ask the admins if it's possible to reward the players that lost their medals and ap in some way, please wait for the next reply, but probably this was some problem with VPN or your internet that cause this, if that's the case we can't return anything, could you please inform me the date/time this happened.