Today i bought a wrong Mount to my friend from the other people.
Could administration help for exchanging [item: 190100384] Black Violet Corgi to [item: 190100379] Coco
Character: Lulala
Side: Elyos
Edited by 一只无情的嘤嘤怪
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Today i bought a wrong Mount to my friend from the other people.
Could administration help for exchanging [item: 190100384] Black Violet Corgi to [item: 190100379] Coco
Character: Lulala
Side: Elyos
Edited by 一只无情的嘤嘤怪
Hello,
Items can be exchanged/refunded or restored if they were purchased within 24h before your message to us.
For this follow the instructions:
Throw away the wrong item and provide the screenshot. Screenshot must contain
- character nickname,
- ranking of ALL players or legions (abyss ranking list, NOT your OWN ranking)
- server time (for this put the mouse on the small moon/sun near the navigating map).
- chat on the screenshot must write: "You have discarded [the item]". (system chat)
IT MUST BE ONE SCREENSHOT! DON'T CUT IT!
We will also need your character name.
+ link to the item in our game shop
EXAMPLE:
Hello, Items can be exchanged/refunded or restored if they were purchased within 24h before your message to us. For this follow the instructions: Throw away the wrong item and provide the sc
2 hours ago, TheAlmighty said:Hello,
Items can be exchanged/refunded or restored if they were purchased within 24h before your message to us.
For this follow the instructions:
Throw away the wrong item and provide the screenshot. Screenshot must contain
- character nickname,
- ranking of ALL players or legions (abyss ranking list, NOT your OWN ranking)
- server time (for this put the mouse on the small moon/sun near the navigating map).
- chat on the screenshot must write: "You have discarded [the item]". (system chat)
IT MUST BE ONE SCREENSHOT! DON'T CUT IT!We will also need your character name.
+ link to the item in our game shop
EXAMPLE:
Character Name: Lulala
Discarded Item: Black Violet Corgi
Wanted Item: Coco
Hello,
Thank you for the screenshot. The item has ben sent to your game mail.
Enjoy the game!
Hello, Thank you for the screenshot. The item has ben sent to your game mail. Enjoy the game!
7 hours ago, TheAlmighty said:Hello,
Thank you for the screenshot. The item has ben sent to your game mail.
Enjoy the game!
got. ty