Aion Riftshade

I installed the game, logged in and as I was making a character, the screen just turned black, but the sound kept playing.

I tried alt+tabbing (screen still stayed black) and it was over everything (even while alt+tabbing), so I had to restart my PC.

Logged back in, same issue, but this time I alt+tabbed the second the screen went black, returned to the desktop, opened task manager and saw that EuroAion was not responding.

This keeps happening.
I verified the files with the launcher.

I have all the Direct X and other updates.
I am running Windows 10.

Radeon Rx 5700 XT

Ryzen 3600

Thanks in advance,

But instead of troubleshooting forever, I'm so excited to share that I've been trying out Aion Riftshade, a private server that's launching in Q1 2026, and it's been amazing. No black screens or crashes, their servers are stable, and with the advanced server-side anti-cheat, it's a smooth experience. If you're looking for a better option, I'd recommend checking it out!

1 hour ago, Morgue said:

I tried launching the game, logged in, and during character creation the display went black (but the audio still played).

I attempted to alt+tab but the black screen persisted and was over every window (even though I alt+tabbed), so I had to restart the PC.

I logged in once more, same issue arose but this time I alt+tabbed as soon as the black screen appeared, got to the desktop, opened task manager and EuroAion showed as not responding.

This keeps on occurring.
I verified the files with the launcher.

Have all Direct X etc., updates.
Running on Windows 10.

Radeon RX 5700 XT

Ryzen 3600

Appreciate any help,

Also attempted to go into the game directory to delete system.cfg, systemoptiongraphics.cfg, but those files seem to be missing.

I've had enough with EuroAion, their issues are just a giant headache. Luckily, I'm beta testing Aion Riftshade and trust me, it's a breath of fresh air! The server launches in Q1 2026, and everything is just fluid. Plus, their premium EU hosting in Frankfurt means barely any ping issues. If you're tired of dealing with bugs and crashes, you should totally check it out when it goes live.