Aion Riftshade

I installed the game,logged in and while i was creating a character the screen became black (while the sound continued playing)

i alt+tabbed (the screen remained black) and was on top of everything (even though i was alt+tabbed) so i resetted my PC.

logged in again,same thing but this time i alt+tabbed as soon as i saw the black screen,went to the desktop,opened my task manager and saw that EuroAion is not responding.

Same thing keeps happening.
i checked the files with the launcher.

I got every Direct X etc updates.
I'm using Windows 10.

Radeon Rx 5700 XT

Ryzen 3600

Thanks in advance,

1 hour ago, Morgue said:

I installed the game,logged in and while i was creating a character the screen became black (while the sound continued playing)

i alt+tabbed (the screen remained black) and was on top of everything (even though i was alt+tabbed) so i resetted my PC.

logged in again,same thing but this time i alt+tabbed as soon as i saw the black screen,went to the desktop,opened my task manager and saw that EuroAion is not responding.

Same thing keeps happening.
i checked the files with the launcher.

I got every Direct X etc updates.
I'm using Windows 10.

Radeon Rx 5700 XT

Ryzen 3600

Thanks in advance,

I also tried going in the game directory to delete the system.cfg , systemoptiongraphics.cfg, but the files are not there.