Aion Riftshade

I have loginId : hacegan12 account. Today I opened client and choose antiddos server . On characters screen I remembered that I should chose germany server which was ideal for me. I select to change server and choose germany one . After that I saw my account has been banned ?? It says your account hacked. No its not . Please unban my account. I cannot enter to my account. 

A mí me acaba de pasar lo mismo sin motivo, contigo ya hay más que tres personas que veo que esto les pasa y mi pijama ya estaba bien armado y he estado jugando por más de 1 año

Hello,

The problem was resolved and your account(s) should now be available. We are sorry for inconvenience.