Changed password - can't log in | ISSUES WITH CLIENT

Oct 14, 2020, 08:07 PM

Hi,

I changed my password here and can log into the forum. But at game launch it says "ID or password does not match(3)"

Is there a certain amount of time before a new password takes effect?

Any advice is appreciated.

Thank you

Oct 15, 2020, 05:22 AM

Good morning Aleta

It should be at once you've change it.

Does the error still occurs?

Oct 15, 2020, 12:07 PM

I tried again this morning and it didn't work. So I did restore password and set the same password and that fixed it.

Thank you for answering

Oct 16, 2020, 08:17 AM

Aleta wrote:

I tried again this morning and it didn't work. So I did restore password and set the same password and that fixed it. Thank you for answering

20 hours ago, Aleta said:

I tried again this morning and it didn't work. So I did restore password and set the same password and that fixed it.

Thank you for answering

Hello,

You have separate accounts for forum and game, so that's whi changing password on the forum doesn't work for game account.