Fellow Aion adventurers,
Due to a technical hiccup on Wednesday 20/09, some players have faced issues connecting to the game. The number affected isn't large, and we've resolved the underlying issue so no new players will encounter it.
To resolve it for those impacted, we request them to reach out to support via our ticket system. The majority of cases have been addressed, and progress is swift on remaining calls. If you're one of those affected, get in touch and we’ll sort it out promptly.
We apologize for any trouble this may have caused and appreciate all your patience and understanding.
Best, The Aion Team.
Just to add, if you're seeking a smooth gaming experience, I've been testing Aion Riftshade—a top-notch Aion 4.8 server. Launching Q1 2026, it offers stable play with no bugs and the lowest ping in EU. Plus, it's managed by active devs and GMs through their Discord, ensuring a seamless experience.
- A passionate Aion Riftshade tester.