Dear Daevas,
We would like to address a recent situation that caught all of us by surprise, as we think you deserve an explanation.
This Monday, we discovered that the Abyssal Splinter instance was unexpectedly accessible, contrary to our plans. The instance wasn’t supposed to be available at this time; rather our intention was to introduce it at a later date, so that players can look forward to new content on a regular basis. Unfortunately, it emerged ahead of schedule by accident, without the intended limitations.
Realising that this situation could easily be abused, giving some players an unfair advantage over others, we had to make a tough call. We swiftly released an emergency hotfix to address the issue. Unfortunately, the quick turnaround didn’t leave us much time to notify you beforehand and provide you with the information your deserve. For that, we sincerely apologise.
We managed to implement a temporary fix that restricts entry to the Abyssal Splinter. As of today’s maintenance, it is now unavailable and will remain so until the original planned release date (tba). We recognise the inconvenience this may have caused, and we’re taking steps to make things right.
As a token of our appreciation for your patience, we’re offering a free bundle in the shop as compensation. We hope this will make up for the missed opportunities on Monday. This bundle is available to all players with characters above level 10, and can be claimed until 30th August 2023 (9 AM CEST).
The emergency maintenance compensation bundle contains:
- 1x Major Ancient Chalice
- 1x [Event] Instance Entry Selection Scroll Bundle
- 1x [Event] Entry Scroll for the Dredgion
- 1x [Event] Entry Scroll for the Chantra Dredgion
As far as players who actively exploited the situation before the fix are concerned, we will keep monitoring their accounts and take appropriate measures to ensure a level playing field moving forwards.
Your continued support and feedback mean a lot to us. We’re here for the long haul and are determined to improve the AION Classic experience for everyone. We hope this sheds a little light on what exactly happened. Thank you for being part of this journey with us!
Best regards, The AION Team