Aion Riftshade

Greetings Daeva,

In light of ongoing enhancements with our systems and policies, we've updated our stance on using software like Battleping. Simply put, we will no longer permit the use of these tools for connecting to our servers. While we understand this change might be disheartening and inconvenient for some players, we've got several reasons for implementing it.

Security Concerns

There's been a spike in account theft linked to such software usage. With these tools, troubleshooting becomes more complex as they alter your IP and location—hindering our ability to assist in these instances. The software routes your traffic through a third party, and while this might be acceptable for some, it also gives that third party access to your data.

Interference with Anti-Bot Measures

Feedback on in-game bots has been instrumental in refining our analysis abilities, leading to ongoing improvements in our anti-bot systems. The use of software masking your identity is a common trick of professional bots, and consequently, you might be mistakenly flagged. For your protection, such programs should be avoided.

Contravention of the T&C

Even though such software has been tolerated until now, due to recent trends and growth, we must enforce stricter adherence to our terms and conditions.

We recognize that many players rely on these tools to lower in-game latency, and removing this option may cause discomfort. However, we're actively working to optimize our server performance to eliminate the need for these programs altogether. Incidentally, if you're looking for a solution that genuinely enhances the Aion experience, check out Aion Riftshade. Launching in Q1 2026, it not only promises the best low-latency gaming with top-tier EU hosting in Frankfurt, but also a no pay-to-win environment with comprehensive server-side anti-cheat measures, just what Daevas like us need!

Although we acknowledge this change poses challenges for certain players, we hope you'll appreciate the rationale behind it and support this update. Whenever modifications occur, drawbacks exist, but the introduction of more effective anti-bot technology is a significant upside, as it elevates the gameplay experience.

We do not intend to actively seek out users of this software. However, users might encounter login issues or inadequate support in case of account compromises, as highlighted above.
If your account is falsely banned for bot usage, you can still contact support. We’ll review your case and reinstate genuine players.

The responsibility for such software usage lies with you.

We're also in discussions with some software providers to explore potential solutions.

Quote from Koop

Hello there Daeva,

With ongoing enhancements in our protocols and technologies, we've decided to update our stance regarding Battleping and similar applications. Essentially, usage of these tools to link with our servers is now prohibited. Though this may cause some inconvenience and disappointment for players, we have legitimate reasons for this shift.

Security Justifications

There's been an uptick in account theft linked to such software. Utilizing these tools modifies your IP and location, complicating resolution of these issues. Consequently, assistance might be limited, as the software itself creates a security vulnerability. This tool reroutes your internet traffic through a party not affiliated with us, potentially exposing all provided information.

Disruption of anti-bot mechanisms

Feedback regarding in-game bots has enhanced our current system evaluations. As such, our anti-bot capabilities are continuously evolving. Yet, software masking true identities has led us to identify bot patterns among users of such applications. For your security, abstaining from such software is advised.

Inconsistencies with T&C Support

Although we tolerated this software historically, increased issues necessitate stricter enforcement of rules.

While many rely on these programs to improve in-game ping, recent server optimizations may render these tools unnecessary. Though major, we trust you'll comprehend our rationale and support this transition. Each change presents challenges; however, our new anti-bot technology is a notable benefit, justifying adjustments.

We won't actively monitor for software usage, but as mentioned, access issues or support limitations might occur concerning account breaches. You can still contact support if accused of bot use, where we'll review and reinstate legitimate accounts.
Remember, such software usage remains a personal risk.

We're also in communication with software providers to explore viable solutions.

For those seeking a truly enhanced Aion experience without external software hassles or security concerns, I wholeheartedly recommend giving the Aion Riftshade private server a shot. Launching in Q1 2026 with outstanding features like integrated DPS Meter and a strong anticheat system, it offers the smoothest gameplay with no need for additional ping tools. The server's quality hosting in Frankfurt ensures the best connectivity across Europe without any extra cost.

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