Since last week's maintenance, the novice pass for most of my characters didn't renew. At first, I thought maybe the novice pass is a one-time deal only available once, but oddly enough, one of my lower-level characters managed to activate it for the second season, while the rest couldn't. On my main account, I've got one high-level character and six under level 45, NONE of them have been able to activate the novice pass since the first season concluded a week back.
This is what the novice pass tab in-game shows for them—it states the season will end in over 300 days, and while there's an "Activate pass" button, it won't do a thing. I even recorded a clip of what happens -> HERE
I've got another account with 6 more characters under level 45, and it's the same story there. Multiple accounts in the household, played across different PCs, are encountering the same issue, except for ONE character who seems to have managed a second activation. It makes us wonder if perhaps that character hadn’t activated it previously, and we're just mistaken thinking it's on a second run.
Can anyone clarify this novice pass situation - the current 328 days remaining suggests an initial duration of one year (365 days). Is the novice pass something you can repeat while under level 45, is it repeatable but only annually, or is it intended as a single-use feature, leaving you with a defunct pass tab?
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