After last weeks maintenance the novice pass for most of my characters did not renew. At first I was confused and thought maybe the novice pass is a one-time thing and can only be done once, but one of my low level characters could actually activate it for the second season, while all others can not. On my main account I have one high level character and six characters below level 45, NONE of them can activate the novice pass since the first season ended a week ago.
This is what the novice pass tab ingame shows for them - it claims the season will end in more than 300 days, and while it does have the "Activate pass" button, it will not activate. I have made a clip of exactly what happens -> HERE
I have another account with 6 more characters below level 45, it is the same for all of them. We do have several more accounts in the household played on different PCs and for every account the situation is the same, except for ONE character who seems to have successfully activated the pass for a second time, but seeing that it affects every other char here, we are now wondering if that one character actually did not activate the pass before last week and we only think that it is active for a second time.
So could anyone shed some light on this novice pass - the remaining time of currently 328 days seems to point to an initial timespan of one year (365 days). Is the novice pass a repeatable thing while you are under level 45, is it repeatable but only once a year, or is it meant to be only done once and them forever leave you with a non-functioning and useless pass tab?