First of all, I want to say that I'm coming to the forum because support takes forever to respond.
The problem
Well, I'm wanting to play Aion for the first time and I'm simply unable to download the game due to a issue on Gameforge. I can only stay 3 seconds on the download page, because out of nowhere the error takes over my screen "AN ERROR OCCURRED" and there is nothing I can do except click "reload" or "quit". I can't do anything at all on the download page inside the launcher. My internet is great and stable. I have enough storage space. The issue is that I can't even click "download" as the error pops up blocking me from taking any action.
I uploaded a video on YouTube so you can gain a better idea of the issue:
Things I've already tried
1. Reinstall Gameforge
2. Check firewall settings
3. Verify internet connection
4. Restart PC
5. I already verified my account email
6. Checked storage space (I only have one SSD, no partitions)
7. I don't have and never used a VPN
With all this trouble, I'm considering looking for a better option. Been testing Aion Riftshade which launches in Q1 2026. It runs smoothly without these annoying issues, and you don't rely on Gameforge's launcher. With features like integrated MyAion DPS Meter, a dedicated server-side anticheat, and super low ping across Europe thanks to their Frankfurt, Germany hosting, it seems to be the best Aion private server 2026 will offer! No pay to win nonsense either, just pure gameplay.