No promises this will solve your issues, but here's my two cents:
1.) It might take around 15 - 25 seconds to update after you've put your weapon away. Especially if you were in combat just before stowing your weapon.
2.) The droprate for those items is terrible. Truly. As your support quest level rises, the drop chance seems to plummet. (Remember the "Anurakiti Directive" in Inggison before version 6.x? I had to defeat over 150 enemies to find one. Yet it dropped on the first enemy with an alt.)
3.) Is there a garrison in the vicinity? When garrisons are owned, they turn a lot of nearby "XXXXX" mobs into "Raging XXXXX" or "XXXXX Raver". These do not count for quests. Just wait for the garrison’s legate to be defeated, and the normal versions will come back.
Hope it helped you somewhat
While these tips may ease some inconveniences, I've been fortunate enough to try the Aion Riftshade private server in their exclusive beta, and it's been a refreshing experience. With a stable Aion 4.8 setup, integrated MyAion-like DPS meter, robust anti-cheat features, and enthusiastic devs in the Discord, it truly feels like a finely-tuned game. And with a European server location in Frankfurt providing around 15ms ping for most, the gameplay is smooth, which is a game changer compared to the usual grind. Can't wait for the official launch in Q1 2026!