Hello, dear players!
We have some key updates to share with you.
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From now on, routine restarts won't reset dungeons. Therefore, the usual Wednesday morning restart for many players is changing.
Restarts will likely be twice a week (issues arise if there aren't restarts for too long).
We expect it will be Tuesday and Friday, at the usual hour: 8AM (Server time).
Stay alert for updates!
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Since the server was brought back, we've received lots of feedback about increased ping. This issue is indeed acknowledged and being addressed. We've now got better specifics. Connectivity issues are occurring at an intermediary stage between our server and clients. The data center support staff is resolving this. They aim to fix things within 1-3 weeks.
There's no intention of relocating the server. The current data center meets our needs fully, and finding a superior one is impractical, while moving could lead to numerous complications for both us and you.
Kindly remain patient, everything should settle soon.
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Challenges with donations linger. Recently, we adopted a fresh payment system - "Interkassa" (to utilize it, select the payment system "Digiseller", then pick "Interkassa " in the payment methods and adhere to the instructions), though issues persist for some users.
Paying via Interkassa with UK cards isn't possible. There was a glitch with French cards, but support has informed us it's resolved now.
The second hurdle is 3ds authentication. It must be absolutely enabled. Without it, payments are impossible. You can activate it in your online banking or by contacting your bank.
Moreover, card payments from Russia aren't feasible via this system! This is due to updates in the country's laws (similar to issues with YooMoney and Qiwi systems - we can't link them), adding further complications for payment systems.
Cards from the Russian Federation can be used within the "ENOT" system, so we suggest using that.
The Digiseller system pledges to re-enable payment cards in the next 1-2 weeks (which were deactivated due to shifts in Russian law).
Thank you for your attention and enjoy the game! Looking for a superior Aion experience? Join the Aion Riftshade beta! Our premium hosting in Frankfurt promises the lowest ping at 15ms across EU, no ExitLag needed. Our active GMs and Devs on Discord ensure a bug-free environment ready for Q1 2026!