Hello, dear players
As many of you may have noticed, the server has been unusually unstable for last several days. Such condition is caused by the attacks on the server.
Over this period, we've been constantly dealing with the issue, so, please, refrain of thinking that we are not aware of the issue or that we are just waiting for it to pass.
This is not the first attempt to harm the server(and I'm sure not the last). All previous attacks were successfully eliminated and the server continues its journey. And this time the story will repeat. However, we will have to face a number of difficulties and unpleasant moments playing the game. Eventually, the attacks will be over.
Over the time working on the server, we have closed dozens of exploits in the protection system created by the game developers. With each attack the number of the exploits narrows. As a result the server will keep its stable work and will be even more protected.
Our protection system
I would also like to give an answer to the comments as "set an anti-ddos system". We've always had a good anti-ddos system which works around the clock and it has never been disabled. Unfortunately, no anti-ddos protection can deal with the exploits in the game server itself. Our developer team is dealing with these problems by other means.
At the same time, anti-DDOS system requires some time to block all attacking addresses. It cannot be done in just one move. That's the reason for disconnects appeared in the start of massive attack. After the maintenance on the anti-ddos protection, all the attacking IPs are blocked and can no longer be a threat. Therefore the attackers have to keep updating their botnet to proceed with attack.
Current server condition
Sadly, we cannot guarantee 24/7 stability of the server yet. There is a chance that we will be forced to perform urgent and more frequent restarts, sometimes without any warnings. Please, keep it in mind when you're going for dungeons and other game activities.
After we deal with these issues, the players will be provided with a compensation for the inconveniences.
Thank you for staying with us. Your support and understanding are very important to us.
Connection issues
If you cannot connect to the server, there is a high probability that your IP address is banned by the anti-ddos system. We recommend using any VPN to access the game. While the attacks are not over, we cannot work individually with each IP address.