Answers to common inquiries about AION, new developments, and more.
Q: What about acquiring Veteran rewards?
Our team is currently finalizing the Veteran reward mechanism. These rewards will be accessible through our Webshop later, with a dedicated section for item distribution.
To obtain your Veteran rewards, secure and activate a Gold Pack. Any kind of Gold Pack qualifies, whether acquired singly or via the AION club, for the Veteran rewards.
Q: For Starters unable to trade, how can they access Gold packs in-game?
Beyond receiving items without reciprocation, the Broker offers a solution. Typically unpurchasable items for Starters via Broker can include the Gold pack, which remains obtainable, enabling even Starters to acquire it!
While direct searching is unavailable (a known issue), browsing under the "Other" category is advised.
Q: If I've created more than 2 characters and my Gold Pack expires, what then?
Upon purchasing a Gold Pack, character slots are unlocked permanently. Should your Gold Pack expire, you'll retain access to all 8 characters. For instance, if you created 5 characters during the tenure of your Gold Pack and later revert to Starter status, new character creation remains possible. The slots once unlocked, remain accessible.
Q: How soon can we expect the return of "my AION" and NC features?
Post resolution of significant system issues, we'll expand the Website, incorporating new sections like:
- Armory
- Wiki
- A Blog
- Fan kits
- Fan site promotion
- The old my AION features
- Calendar for events
- more...
Given the need to repair and implement core functionalities, this will be time-consuming.
We'll ensure consistent updates!
[expansions forthcoming]
Q: Sent Gold Pack to the wrong character, can it be transferred?
Gold Pack activation applies account-wide.
Regardless of the character, activation spans the entire account, negating any necessity to transfer the item to another character. Simply use it.
Q: If my Starter-purchased Gold Pack expires, am I Starter or Veteran?
Your status will be Starter. Alternative methods to attain Veteran status are forthcoming. Presently, only accounts transitioned to Gameforge services and Beta participants attain Veteran status.
Q: Why can't items in Nexus account storage be seen on Spatalos?
Account storage is server-specific. Only characters on the same server can retrieve stored items.
Q: I bought 3 months worth of Gold Pack via AION club, but they're not appearing in-game?
Post-purchase, check your bonuses on the webshop. Distribute the Gold Pack via "Manage Bonuses" to a character. Once logged in, expect a Shugo Express Mail delivering your Gold Pack.
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