Heyho, habe am 16.05 Ecoins via Kreditkarte gekauft. Das Geld wurde abgezogen und im Browser komm ständig dieses rote Dreieck was den Kauf verhindert jetzt zum Problem. Das Geld wurde mir von der Karte abgezogen aber die Coins habe ich nicht bekommen und . das Geld ist weg bitte um eine schnelle Antwort Mit freundlichen Grüßen

Hey @Hardilore, If you've made a donation and noticed that your account was charged, yet you haven't received your coins even after waiting for an hour, you should reach out to Admin/Thealmighty via private messages. Do include the following details right away: Briefly describe the issue (e.g., payment was deducted but coins didn't show up, or funds got debited multiple times) Specify the payment method (option 1 or 2) and type (Bank card, qiwi, cryptocurrency, etc.) Your account username Last 4...

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Hey @Hardilore,

If you've made a donation and noticed that your account was charged, yet you haven't received your coins even after waiting for an hour, you should reach out to Admin/Thealmighty via private messages.

Do include the following details right away:

Briefly describe the issue (e.g., payment was deducted but coins didn't show up, or funds got debited multiple times)
Specify the payment method (option 1 or 2) and type (Bank card, qiwi, cryptocurrency, etc.)
Your account username
Last 4 digits of your card or wallet if it's not a bank card transaction
The email address used during donation if prompted by the system
Timestamp and date of your donation
A screenshot of the transaction from your payment method showing the deduction

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